Data Protection

Privacy Policy and GDPR compliance

Management and security of your information

01
Transparency & Compliance

Data protection and management

GDPR EU 2016/679

This Privacy Policy describes the policies of Diamond Stars Media, 
 regarding the collection, use, and disclosure of your information that we collect when you use our website. For the online chat service as well as for our contact form. By accessing or using the Services, you consent to the collection, use, and disclosure of your information in accordance with this Privacy Policy. If you do not consent, please do not access or use the Service

We may modify this Privacy Policy at any time without prior notice and will post the revised Privacy Policy on the Service. The revised policy will become effective 180 days after its posting on the Service, and your continued access or use of the Service after that time will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you regularly review this page

Information we collect :

Name / First name / Your message
E-mail Address

How we collect your information :

When a user fills out the online chat form
When a user fills out the contact form

How we use your information :

Manage one or more user requests 
Marketing/Promotional · Prospecting Email · Targeted Advertising

If we wish to use your information for other purposes, we will ask for your consent and will only use your information after receiving your consent and only for the purposes for which you have given your consent, unless we are required to do otherwise by law

 

How we share your information :

We will not transfer your personal information to third parties without asking your consent, except in limited circumstances as described below :

Public administration / request from the STATE (law enforcement at the request of the public prosecutor: Article 77-1-1 – Code of Criminal Procedure)

We will retain your personal information for 30 days or as long as necessary to fulfill the purposes for which it was collected as detailed in this Privacy Policy. We may need to retain certain information for longer periods, for example, for record keeping/reporting purposes in accordance with applicable law or for other legitimate reasons such as enforcing legal rights, preventing fraud, etc. Residual anonymous information and aggregated information, which does not identify you (directly or indirectly), may be stored indefinitely

Your rights :

Under applicable law, you may have the right to access, rectify, or erase your personal data, or to receive a copy of your personal data, to restrict or object to the active processing of your data, to ask us to share (port) your personal information to another entity, to withdraw any consent you have given us to process your data, the right to lodge a complaint with a statutory authority, and any other rights that may be relevant under applicable law. To exercise these rights, you can write us an email. We will respond to your request in accordance with applicable law

Please note that if you do not allow us to collect or process the required personal information or if you withdraw your consent to the processing of such information for the required purposes, you may not be able to access or use the services for which your information was requested

Cookies :

To learn more about how we use them and your choices regarding these tracking technologies, you can click the "Withdraw my consent" button

Security :

The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and, therefore, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk

Third Party Links and Use of Your Information :

Our Service may contain links to other websites that are not operated by us. This Privacy Policy does not address the privacy policies and other practices of any third parties, including any third party operating any website or service that may be accessible through a link on the Service. We strongly advise you to review the privacy policy of every site you visit. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third party sites or services

Complaints / Data Protection Officer :

If you have any questions or concerns regarding the processing of your information held by us, you can send an email to our Marketing Director,
E-mail : developpement@diamondstars-media.com
We will respond to your concerns in accordance with applicable law

Effective date February 18, 2025